Effective Date: [Insert Date]

Welcome to Elefant Media.By accessing or using our Services—including but not limited to Custom AI Chatbot Creation,

AI Calling Systems, Automated Appointment Booking Bots, AI Email Responders, AI Email Marketing, SEO Agent solutions,

and Website Building—you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use our Services.

1. Definitions

• “We”, “us”, “our**” refers to Elefant Media.

• “You”, “Client”, or “User” refers to anyone accessing or using our Services.

• “Services” refers to all services provided by Elefant Media as listed on our website or in a proposal.

3. Use of Services

You agree to:

• Use our Services only for lawful purposes

• Provide accurate and current information

• Not use our Services to create or distribute malicious, harmful, or misleading content

You also agree not to reverse engineer, disassemble, or attempt to access the source code of any proprietary system we provide.

4. Client Responsibilities

You are responsible for:

• Providing the necessary access, information, and approvals required for us to deliver the Services

• Reviewing and approving deliverables in a timely manner

• Ensuring that your use of the Services complies with all applicable laws and regulations

5. Payments and Billing

Fees are specified in your service agreement or invoice.

All payments must be made as agreed, and failure to do so may result in a pause or termination of services.

Late payments may be subject to penalties or interest.

6. Intellectual Property

• You retain ownership of your existing content and data.

• We retain ownership of all proprietary tools, software, and methods used in the delivery of Services unless otherwise agreed in writing.

• Custom-developed content or software may be licensed to you, not sold, unless specified otherwise in the project agreement.

7. Confidentiality

We agree to maintain the confidentiality of any non-public information you share with us.

Likewise, you agree not to disclose our proprietary processes or confidential material.

8. Data Protection

We comply with global data protection laws. Please refer to our Privacy Policy for full details on how we handle and process Personal Data.

9. Third-Party Services

We may use third-party platforms (e.g., OpenAI, Google, Mailchimp) as part of our delivery.

We are not responsible for disruptions or failures caused by third-party tools or services.

10. Service Termination

Either party may terminate Services with written notice. Upon termination:

• You agree to pay for all work completed to that point

• We will deliver final files or data (if included in your package)

• Any licenses to our proprietary systems will be revoked

11. Limitation of Liability

To the fullest extent permitted by law, Elefant Media will not be liable for any:

• Indirect, incidental, or consequential damages

• Loss of data, profits, or business opportunities

• Issues arising from third-party platforms or client-side misuse

Our total liability under any claim is limited to the amount paid by you for the Services in the 3 months prior to the incident.

12. Indemnification

You agree to indemnify and hold Elefant Media harmless from any claims, liabilities, damages,

or expenses arising out of your use of the Services or violation of these Terms.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes via email or by posting on our website.

Continued use of our Services constitutes acceptance of those changes.

14. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction/Your Country or State]. Any disputes will be resolved in the courts of [Insert Jurisdiction].

15. Contact Us

For any questions or concerns about these Terms, contact us at:

📧 [elefantmedia7@gmail.com]